We truly believe in the concept that access to the plant and its accessories is a necessity that everyone should be able to afford. Many of the items we sell are not too expensive to begin with (papers, lighters, etc.). For the more expensive items, we are not looking to make much profit. We keep our overhead low and pass the savings on to you.
We ship USPS or UPS from Los Angeles, California. Shipping takes 2-7 business days inside the USA. Expect 5-15 days to the rest of the world.
Here is a link to track your package.
Yes. All of our packages are sent in unmarked boxes. The return address name is H. Technologies.
We use Shopify’s secure payment platform that meet the six industry standards of security, so when you spend money with us, you know you’re protected. Visit www.shopify.com/pci-compliant to learn more about Shopify’s security.
Yes. Please be sure to check your country's policies regarding smoking products. Shipping costs may vary between countries.
Yes. We can ship to PO boxes.
You may return UNUSED products that don’t meet your requirements within 7 days of receipt. We do not charge a restocking fee, but you are responsible for paying the return shipping on items that do not meet your requirements. Please contact us with your return inquiry. Put your order # in the subject line.
No. We will only accept UNUSED products! If the product looks or smells like it has been used, we will discard it and you will not receive a refund.
If an item arrives to you broken or incorrect, first DO NOT USE THE ITEM. Let us know within 7 days and we will pay the return shipping and issue a full refund or exchange.
Refunds should appear in your account in 10 business days after we receive your return. This mostly depends on your banks policy.
Yes, we have many bongs with capable of switching attachments.
Yes we do. Please fill out a wholesale form. A representative will get back to you in 48 hours.
If you have a question for us, we are here to help! Please fill out our online Contact Us form.
Yes, we offer free standard shipping for orders over $42 and for the most of our products.
We do our best to keep all our products in stock, but can sometimes be tricky. Check back soon!