Shipping & Returns
We take pride in offering the most affordable, fastest, reliable shipping in the industry.
Orders placed by 1 pm CST Mon-Fri will be out the door the same day. Order placed on Friday after 1 pm CST to Sunday, will ship the next business day. All of our U.S. orders are shipped through USPS or UPS.
U.S. Customers
| Rate | Delivery Time |
| *FREE (for orders over $15) | 2–7 Business Days |
| $4.20 Flat Rate | 2–7 Business Days |
| Expedited $14.20 Flat Rate | 1–3 Business Days |
| 1-Day $24.20 Flat Rate | 1 Business Day |
*Hawaii, Alaska, Guam, Puerto Rico, Virgin Islands and the Armed forced territories are not included in the free shipping areas, Shipping rate will be calculated at checkout.
Returns
We accept returns for UNUSED products that don’t meet your requirements within 30 days of receipt. We do not charge a restocking fee, but you are responsible for paying the return shipping on items that do not meet your requirements. Repackage your returns securely and send them to:
*Contact our support for the full address*
Dallas, TX 75229
Once shipped back, please contact us with your return inquiry, put your order number in the subject line and add the return tracking number.
Damaged Items
We do our best to ship all products safely and securely, but some glass products are notoriously fragile, and occasionally, some items are damaged during shipping. If your item(s) arrive damaged, please get in touch with us immediately with a broken item inquiry and please include 2 pictures -
- A picture of the broken item inside its original box and packaging(bubble wrap).
- A picture showing that it is broken.
International orders damaged Items
Once a picture is provided, store credit will be issued for the amount paid for the damaged item.
Unfortunately, we are unable to cover the shipping costs as well.