Shipping & Returns

We take pride in offering the most affordable, fastest, reliable shipping in the industry.

Orders placed by 1 pm CST Mon-Fri will be out the door the same day. Order placed on Friday after 1 pm CST to Sunday, will ship the next business day. All of our U.S. orders are shipped through USPS or UPS.

U.S. Customers

Rate	Delivery Time
*FREE (for orders over $15)	2–7 Business Days
$4.20 Flat Rate	2–7 Business Days
Expedited $14.20 Flat Rate	1–3 Business Days
1-Day $24.20 Flat Rate	1 Business Day

*Hawaii, Alaska, Guam, Puerto Rico, Virgin Islands and the Armed forced territories are not included in the free shipping areas, Shipping rate will be calculated at checkout.

Returns

We accept returns for UNUSED products that don’t meet your requirements within 30 days of receipt. We do not charge a restocking fee, but you are responsible for paying the return shipping on items that do not meet your requirements. Repackage your returns securely and send them to:

*Contact our support for the full address*
Dallas, TX 75229

Once shipped back, please contact us with your return inquiry, put your order number in the subject line and add the return tracking number.

Damaged Items

We take great care in packaging and shipping all of our products. However, items may occasionally arrive damaged during transit or have a manufacturing defect.

If you receive a damaged or defective item, please contact us within 14 days of delivery and submit a Damaged or Defective Item inquiry.

To help us review your claim, please provide:

For Damaged Items:
* A clear photo showing the damage.

For Defective Items:

* A clear video showing the issue. For electronic products (such as vapes, cartridges, or batteries), the video should clearly demonstrate the reported problem.

 Please get in touch with us to better assist you with Damaged or Defective Items

*Damaged Items must be returned within 14 days

*Do not throw away damaged items, please keep on hand for further documentation